What are your primary services, and who is your target audience?
GB Cloud provides an extensive range of cloud hosting solutions including a tailored professional solution that demands customized hosting infrastructure to help clients achieve success in their online operations. Our target audience includes tech savvy individuals and businessmen that require cloud infrastructure as a service (IaaS), software as a service (SaaS) and platform as a service (PaaS).
Our company excels in showcasing proven technical expertise, seamlessly integrating systems, networks, and software applications to provide a comprehensive solution for the challenges of today’s competitive business landscape.
What are your cloud hosting plans, and what add-ons do you offer?
Our cloud plans include Cloud HDD, Cloud SSD, Cloud NVMe and Cloud Cluster. Certainly, our hosting plans provide flexibility. Customers can choose a control panel (cPanel, DirectAdmin, Plesk, RunCloud, or LiteSpeed) with default “Let’s Encrypt SSL” and Sectigo inclusion. Additionally, they have the choice to directly add operating systems (CloudLinux or Windows Server) as well as SpamExperts and Imunify to enhance the security of their cloud hosting.
What are the types of cloud hosting available at GB Cloud and what are its advantages?
Our Hybrid Cloud hosting solution provides the adaptability and scalability of Private, Public (OpenStack), and On-Premise Cloud (Dedicated Server) environments. [Disclaimer: Only cloud servers are available at GB Cloud. Dedicated servers are available at GB Network Solutions]. Despite the intricate infrastructure inherent in Hybrid Cloud, we guide you comprehensively through the entire journey of planning, migrating, and optimizing your business for the cloud.

Here are some key benefits of our Hybrid Cloud:
- Enhanced Security: With our Hybrid Cloud, you have complete control over data storage and segregation across public, private, and on-premise clouds, ensuring robust data security.
- Flexibility and Scalability: Tailor the architecture to suit your specific needs and adjust resources dynamically to accommodate changing demands.
- Encourages Innovation: Facilitate easy access to applications and data for key stakeholders in your business. The Hybrid Cloud expedites decision-making processes, fostering improved productivity and innovation.
- Greater Performance: Our Hybrid Cloud enhances load times and data transfer speeds, catering to the requirements of mission-critical applications.
Do you have database management solutions?
Our offerings include a relational database engine supporting both Linux and Windows operating systems featuring MySQL, SQL Server, and MariaDB. With a focus on secure, flexible, and optimized performance, we simplify the deployment, management, and scalability of your database in the cloud. Our comprehensive database solution empowers users with full capabilities for seamless operation and maintenance. By alleviating you from time-consuming database management tasks, it enables you to concentrate on your core business.
What measures are in place to safeguard your servers against hackers and other cyber threats?
Our servers are located at the CJ1 data center in Cyberjaya, Malaysia. Each server benefits from Anti-DDoS protection and round-the-clock monitoring for continuous threat detection and network surveillance. Through robust Anti-DDoS mitigation, we employ an intelligent and high-performance device that monitors all incoming network traffic. In the event of suspicious traffic, the system promptly flags it and directs it to our dedicated Anti-DDoS infrastructure. This process, involving automated and real-time detection and filtering of traffic, ensures comprehensive protection.
When do users have access to your support services?
We offer a 24/7 Support Ticketing Platform accessible to all our active customers through our customer portal. Additionally, we provide phone call support every day, including public holidays.
Contact us for general queries, support, billing, abuse or any other information using the link provided below.
https://billing.gbcloud.net/submitticket.php?step=2&deptid=1